Help Center

Welcome to the Monthly-Hosting-Web help center.  Below you will find many useful resources to help with your hosting related issues.  Most customers find the guides and documentation in this section to be the quickest and easiest way to get the information they are seeking.  However do not hesitate to ask for further assistance using the support links below.


Step by Step Guides and Documentation

New Customer Guide
H-Sphere Documentation
Frequently Asked Questions (FAQ)
Terms of Service
Service Level Agreement (SLA)



Technical Support

If your question is related to sales, billing or is general in nature, please use our Contact Us form. For technical support, please visit our Help Desk. Emergency tickets are generally answered within 5-15 minutes.  Our support staff continuously looks for new tickets and answers them 24x7x365.  Although it is recommended that you use our ticket system, customers may also contact us for support with the following email address:  techsupport@dynalinkwebsolutions.com.  If you do use email to contact us, make sure to include your user name in the text.  These emails are directly fed into our ticket system, and you will be emailed back with a ticket confirmation email.

 




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